Accepted payment methods
Returns & exchanges
Cancellations
Payment
YOU DO NOT NEED A PAYPAL ACCOUNT TO PAY WITH A CREDIT CARD THROUGH PAYPAL.
View instructions for paying without a paypal account here:
http://www.etsy.com/help/article/361
Items will not be processed or shipped until we have received full cleared payment.
Shipping
All items are shipped via Royal Mail Track and Trace.
A tracking number will be available on your etsy invoice once your package has shipped.I will refund any excess postage paid once the item has been shipped.
I am happy to ship straight to a giftee as well as include a personal note as requested. Just leave me the info in the note to seller at checkout.
SHIPPING TIMES:
Whilst packages tend to arrive sooner, i allow the post office up to 4 weeks for domestic delivery and upto 6-8 weeks for International delivery, before i can initiate any re sending/refunding for non-delivery.
**** Orders shipped to the US, can take considerably longer due to Customs. This unfortunately is out of our control.****
Thank you for understanding. Please remember that shipping around any holiday periods can be unpredictable and unfortunately out of our hands.
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IMPORTANT NOTE:
International buyers are responsible for any and all customs charges, Taxes and additional postage fees.
Internationally shipped packages may be subject to importation and/or handling charges from customs to receive their package. If applicable, these charges vary for each country. Buyer is responsible for educating themselves on thier country's policies on dutiable goods and is responsible for paying any charges issued by customs. Etsy sellers are not liable for these charges.
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Additional policies and FAQs
Please check, double check and triple check for spelling mistakes and typos! We are not responsible for these once the order is received and these cannot be rectified after.